Privacy Policy

1. Information We Collect

When you create an account, we collect your email address and basic profile information via our authentication provider (Clerk). If you choose to upgrade to a Pro account, your payment information is collected securely by our payment processor (Stripe). We do not store your credit card details on our servers.

2. How We Use Your Information

We use your information solely to provide and improve the 311 Audit Index service, process your subscription payments, and communicate with you regarding your account.

3. Third-Party Services

We share necessary data with trusted third-party services to operate our platform:

• Clerk: For secure user authentication and account management.
• Stripe: For secure subscription and payment processing.

4. California Privacy Rights (CCPA)

If you are a California resident, you have the right to request access to the personal data we hold about you, or request that we delete it. To exercise these rights, please contact us using the information below.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@311vis.com.